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I have adjusted my closer but the security door just doesn't quite close enough to latch by itself, what else can I do?

Check to make sure the 'snub nose' that is used to hold the security door open, has been moved back to its proper position for closing the door.  If all is well, try lubricating the closer by spraying a small amount of WD40 on the pole.  If still doesn't function right it may need to be replaced.  We can mail a new one to you for EASY self-replacement at no cost, (see video or we can send a technician out to replace it for a service charge fee of $45.00.


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